A delivery process you can actually see
Six phases. Zero surprises.
- Phase 011–3 weeks
Discovery
We learn your business before we touch your code.
- Stakeholder interviews and goal-setting workshops
- Technical audit of existing systems, data and integrations
- User journeys, risks, constraints and success metrics
- Prioritized backlog with estimates and a release plan
OutputScope document, architecture outline, estimate & roadmap - Phase 022–4 weeks
Design
Shape the experience and the architecture together.
- Wireframes, clickable prototypes and design system in Figma
- Usability checks with real users where possible
- Solution architecture, data model and API contracts
- Security, scalability and cost considerations up front
OutputApproved UI designs, architecture decision records, API specs - Phase 03Iterative sprints
Build
Working software every two weeks, not a big reveal at the end.
- Two-week sprints with planning, daily stand-ups and demos
- CI/CD pipelines and environments set up in sprint one
- Trunk-based or GitFlow branching with mandatory code review
- Infrastructure as code for repeatable cloud environments
OutputDemo-able increments, release notes, living documentation - Phase 04Continuous
Test
Quality is everyone's job, every sprint.
- Unit, integration and end-to-end automated tests in CI
- Manual exploratory testing on real devices and browsers
- Performance, accessibility and security scanning
- User acceptance testing support with clear sign-off criteria
OutputTest reports, defect log, UAT sign-off - Phase 051–2 weeks
Launch
Calm, rehearsed go-lives with a rollback plan.
- Go-live checklist, runbook and rollback strategy
- Data migration dry runs and cut-over rehearsal
- Monitoring, alerting and logging wired before launch
- Hyper-care period with the build team on standby
OutputProduction release, runbooks, monitoring dashboards - Phase 06Ongoing
Support & evolve
Keep it healthy, secure and improving.
- SLA-based support with defined severity levels
- Patching, dependency upgrades and security fixes
- Usage analytics feeding the next improvement backlog
- Knowledge transfer if you choose to take it in-house
OutputMonthly service reports, improvement roadmap
Scrum rhythms, without the theater
Sprint planning
Agree the sprint goal and commit to a realistic set of backlog items.
Daily stand-up
Progress, plan and blockers. Your team is always welcome to join.
Sprint review / demo
We show working software, not slides, and capture feedback live.
Retrospective
What worked, what did not, and one concrete improvement for next sprint.
Backlog refinement
Clarify, split and estimate upcoming stories with your product owner.
You will never wonder what is happening
Real-time chat
A shared Slack or Microsoft Teams channel with the whole pod — no ticket black holes.
Written status report
Progress against plan, risks, decisions needed, budget burn and next week's focus.
Steering review
Leadership-level review of outcomes, roadmap, commercial health and team feedback.
Overlap hours
Guaranteed overlap with your time zone for calls, reviews and quick decisions.
Your tools or ours — either works
Nothing ships until it passes
Definition of ready
Stories have acceptance criteria, designs and dependencies before they enter a sprint.
Pull request review
At least one reviewer, linting, type checks and tests passing before merge.
Automated test suite
Agreed coverage thresholds; failing tests block the pipeline.
Security scan
Dependency, secret and static analysis scans on every build.
Definition of done
Deployed to staging, tested, documented and accepted by the product owner.
Release readiness
Runbook reviewed, rollback tested, monitoring in place, stakeholders signed off.
Ready to see the process in action?
Tell us about your project, team gap or IT challenge. A senior consultant replies within one business day with next steps — no obligation.