Back-Office & Data Operations
- Data entry, documents, annotation and F&A support
- 99%+ accuracy target with layered QA
- Documented SOPs and dedicated trained teams
- Automation where it saves time, people where it matters
Why Back-Office & Data Ops with VN Softverg
Back-office work keeps a business running, but it eats hours your team should spend on customers and growth. VN Softverg takes on high-volume, process-driven work, including data entry, document processing, data annotation and finance and accounting support, and runs it with clear SLAs and quality checks.
We start by documenting your process in detail, then train a dedicated team to follow it exactly. Where it makes sense, we add automation such as OCR, validation rules and scripts to speed up repetitive steps, while people handle exceptions and judgment calls.
Every batch passes through quality review before it returns to you. Our Operations Lead oversees throughput, accuracy and turnaround, and you get regular reports so you always know where the work stands.
Everything you need, under one roof
Data Entry & Data Management
Accurate entry, cleansing, deduplication and enrichment of data across CRMs, ERPs, spreadsheets and web portals.
- Cleaned and validated datasets
- Data quality exception log
- Daily throughput report
Document Processing
Invoices, forms, claims, contracts and records captured, indexed and extracted, with OCR and human verification.
- Extracted data in your format
- Indexed and organized document archive
- Verification and exception report
Data Annotation & Labeling
Image, text and document labeling for AI and machine learning projects, following your guidelines with consensus checks.
- Labeled datasets in required format
- Annotation guideline document
- Inter-annotator agreement report
Finance & Accounting Support
Accounts payable and receivable processing, bank reconciliation, expense processing and bookkeeping support in your accounting tools.
- Processed AP/AR batches
- Reconciliation statements
- Month-end close support checklist
Catalog & Content Operations
Product listing creation, catalog updates, content moderation and research tasks for e-commerce and digital businesses.
- Product listings and catalog updates
- Moderation decision logs
- Research summaries
Process Documentation & Automation
We document every process as an SOP and identify steps that can be automated with scripts, OCR or RPA to reduce manual effort.
- Standard operating procedures
- Automation opportunity assessment
- Process performance dashboard
Measurable from day one
Target accuracy on QA-reviewed records for data entry and processing work.
Typical turnaround commitment for routine batches, agreed per process.
Typical time to document, train and go live on a new process.
Standard cadence for throughput and exception reports.
A clear path from kickoff to results
Process Discovery
We walk through your current process, volumes, systems and quality requirements.
SOP & Pilot
We document the SOP and run a pilot batch so you can validate accuracy and output format.
Team Training
A dedicated team is trained on your process and tools, with test batches before go-live.
Production & QA
Work runs to agreed SLAs with layered quality checks on every batch.
Improve & Automate
We track metrics and introduce automation to raise speed and accuracy over time.
The right stack for the job
- Free your team from repetitive, time-consuming work
- Lower operating costs for process-driven tasks
- Consistent accuracy through documented SOPs and QA
- Scale capacity quickly for seasonal or project volumes
- Faster processing with targeted automation
Built for teams like yours
Invoice & AP Processing
A finance team needs high volumes of supplier invoices captured, matched and entered every month.
AI Training Data
An AI startup needs thousands of images or documents labeled to a precise guideline.
CRM Cleanup
A sales team's CRM is full of duplicates and outdated records that need cleansing and enrichment.
Records Digitization
A healthcare or insurance organization needs paper records scanned, indexed and made searchable.
E-commerce Catalogs
An online store needs hundreds of product listings created and kept up to date.
Price your team in under a minute
Data entry and cleansing, document processing, data annotation, finance and accounting support, catalog management, content moderation and research tasks.
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Predictive models, computer vision, NLP and MLOps, from use-case discovery to production deployment and monitoring.
Learn moreReady to start with Back-Office & Data Ops?
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